Sales Associate Job Application

Do you love music? Do you enjoy helping others? Are you positive, friendly, and upbeat? We are a small family-owned music shop & school looking for a friendly, caring, and hard-working musician with customer service experience to join our team and help create a more musical world.

As a Sales Associate at Centre Music House it’s your mission to assist in the daily operation of our music school and store. You will join a team of people who love music and love to help other people discover and develop their own musical passion. Above all, it’s your responsibility to create an experience for customers that is welcoming, friendly, and helpful.

Our reputation as the “friendly neighborhood music shop you can count on” has helped keep us independent and thriving since 1973. As an organization, we value clear communication, attention to detail, and doing the right thing. We take pride in our work. We create a sense of community by connecting with people in a way that’s welcoming, friendly, and respectful. As a member of our team, it’s up to you to serve our customers with these values, inspire the next generation of musicians, and contribute to our 50+ year legacy.

Responsibilities

• Sign students up for music lessons
• Rent, repair, and sell musical instruments
• Contribute to a smoothly running lesson operation
• Greet students and customers in-person and over the phone
• Research and generate online listings for new and used products
• Ensure inventory displays are fully stocked and accurately tagged
• Contribute to overall cleanliness, neatness, and safety of the facilities
• Provide accurate information about our products, services, and policies
• Cashier duties such as completing purchases, returns, exchanges, and rentals
• Guide customers toward the best product or service solution based on their needs

Skills & Attributes

• Integrity - Follows through on commitments made to customers, co-workers, and managers.
• People Skills - Builds trust and relationships with customers and coworkers.
• Professionalism - Upholds policy in a friendly and professional manner. Remains calm and focused under pressure.
• Team Player - Proven record of working effectively in teams.
• Detail Oriented - Able to maintain focus on the small details and not let things fall through the cracks.
• Flexible - Responds to competing demands on the job and prioritizes what’s most urgent and important. Able to pivot back and forth between tasks without losing track/focus of goals.
• Communication - Composes clear, concise, and grammatically correct emails and text messages. Speaks clearly and at a volume and speed that is easy to hear and understand. Comfortable talking to children.
• Tech Fluency - Quickly learns how to use software, understand how it works, and how to correctly use it to perform their job.
• Learning and Recall - Able to learn and recall a broad set of facts and figures related to products and services.
• Musically Proficient - Proficiency on one or more musical instruments. Basic understanding of music and related concepts.

Requirements

• 18+
• Bachelor's Degree (preferred)
• Year-round availability - No Seasonal Work
• Experience in a retail, customer service, and/or sales job

Benefits

• Paid Holidays
• Paid Sick Time
• Paid Vacation Time
• Discounts on products and services